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Internship - Retail Operations

Millions of pounds worth of budget, hundreds and thousands of items and a multi-channel retail strategy – Retail Operations at M&S.



Head Office (London)


Eight weeks


£19,500, pro rata

About the programme

Expect your eight weeks with us to be action-packed – as you understand how the Retail Operations team at our Head Office in Paddington, London helps to drive exceptional customer service and supports smooth and efficient store operations.

It’s important to understand the relationship between Retail Operations and our stores. So you’ll start your internship in a store itself, learning the ins and outs of how it’s run. Then it will be back to Head Office for a whistle-stop tour of our various teams. You’ll learn how we trade and operate in Food and Clothing & Home.

You’ll get to grips with our range of retail services. You’ll discover how we align our headcount with business needs, how we communicate with our stores and what we do to prevent stock losses. It will be an intense learning experience for you, but we’ll welcome the ideas you have on how we can be more efficient. It will all count if we consider you, and you consider us, for a future programme.

Central London
June 2018

This Scheme / Vacancy is closed to applications.